Refund and Cancellation Policy

This policy outlines how you can cancel an order or request a refund for services purchased through CitationBuilderPro.

Cancellation Policy

• • • Cancellation requests will be considered only if made within 3 days of placing the order.

    • However, cancellations may not be accepted if the order has already been assigned to our fulfillment team or partner vendors and the work has either commenced or been completed.

Refund Policy

• • • Refunds or replacements will be considered only in cases where the user can clearly demonstrate that the quality of the service delivered was unsatisfactory.

    • Such requests must be reported to our support team within 7 days of service delivery.

    • If you believe the service delivered does not match the description on our website or does not meet your expectations, you must notify our customer support within 7 days of receiving the service.

    • Upon reviewing your complaint, our customer service team will assess the case and take an appropriate action, which may include a partial or full refund, or a service revision.

If you have any concerns, please reach out to us at sales@citationbuilderpro.com